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Shenfield Train Station

Shenfield Train Station

Shenfield

Shenfield station

Hutton Road
Shenfield
Essex
CM15 8JD

Ticket office opening hours:

Monday - Friday - 06:10 to 20:00
Saturday - 06:10 to 20:00
Sunday - 07:10 to 20:10

GET DIRECTIONS

Shenfield at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
    • Impaired Access Staff Help Hours Monday - Sunday - open 24h
    • Accessible Taxis

      Details of nearest taxis are shown on station information poster

    • Customer Help Point Help point available in ticket hall
    • Helpline YES Yes
    • Helpline Contact Details

      0800 028 28 78


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      08:00 - 20:00


    • Impared Access Ticket Gate

      Shenfield station has Secure Station Acreditation

    • National Key Toilets

      Located on Platform 3

    • Step Free Access https://www.orr.gov.uk/media/10955

      assistance meeting point is the customer information office on relevant platform.


      coverage: whole station">

      This station has step free access to all platforms via lifts. Please note the station car park on Hunter avenue is approximately 300-400 metres away or about 4-5 min walk.

      This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

      Assistance meeting point is the customer information office on relevant platform.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      Assistance is provided by station staff at all times during the hours of train service operation. Booking is recommended

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Local bus stops near station entrance. Shenfield is a PlusBus location click here (http://plusbus.bushub.co.uk/maps/brtwood title=Brentwood and Shenfield PlusBus Map ) to see the PlusBus map
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Sheltered No
    • Spaces 112
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Parking 1:
      Email: [email protected]
      Phone number: 0345 050 7080

      Operator Name: National Car Parks Ltd
      Name: Station Car Park
      Spaces: 442
      Charges:
      Off-peak: £12.70
      Daily: £12.70
      Weekly: £51.02
      Monthly: £210.00
      ThreeMonthly: £605.00
      Annual: £2,120.00
      Saturday: £7.60
      Sunday: £7.60
      Note:

      £11.95 Weekend fare (from 1000 Friday - 0400 Monday)

      £89.00 Flexi ticket



      Number Accessible Spaces: 30
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.ncp.co.uk

      Parking 2:
      Phone number: 0845 050 7080

      Operator Name: National Car Parks Ltd
      Name: Premium Bay
      Spaces: 37
      Charges:
      Annual: £2,680.00

      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/

  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The accessible (radar key) toilets are located on Platform 3/4 and Platform 5.

  • Station Location & Directions

    • Latitude 51.63088441
    • Longitude 0.329854866
  • Station Information

    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room YES Yes
    • Lost Property: URL https://www.greateranglia.co.uk/lost-property
    • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:10 to 20:00
      Saturday - 06:10 to 20:00
      Sunday - 07:10 to 20:10
  • Ticketing Services & Information

    • Oyster Pre-Pay YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares LE
    • Smartcard Notes www.greateranglia.co.uk/smart

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

  • Other transportation

    • Rail Replacement Services

      Station Forecourt unless otherwise indicated.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.